Consultation
Thirty minutes, one gemologist, all the time in the world for your questions.
Arrange your personal consultation and experience an exclusive service tailored entirely to your wishes. Reserve your individual appointment for a private gemstone or jewelry consultation – discreet, personal and with the utmost attention to every detail.
Here you will find detailed answers to the most frequently asked questions – so you can easily find your way around Masry Gems’ custom-made pieces and gemstone services.
You can easily book a personal consultation via our online form or contact our team of experts directly to receive individual advice.
We offer you a wide range of design options – including cut, setting type, metal type and a personal engraving.
Depending on complexity, a bespoke piece takes 4 to 6 weeks from approved design to finished jewelry. Sourcing rare stones can extend that window — we always agree on a timeline before starting.
Absolutely — we love giving old stones a second life. Bring your piece to the consultation and we will assess it together.
Since our creations are made individually for you, we examine returns and exchanges on a case-by-case basis after a personal consultation.
Yes. All major stones can be accompanied by independent laboratory certificates (e.g. GRS, Gübelin) on request.
The consultation is free and non-binding. You only decide once you love the design and the price.
Schedule a personalized session with our expert gemologists to explore luxury gemstones and custom design options tailored to your vision.
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